discount Suncast 125 ft. Sidetracker sale Wall Mount online sale Garden Hose Reel with Guide, Dark Taupe online

discount Suncast 125 ft. Sidetracker sale Wall Mount online sale Garden Hose Reel with Guide, Dark Taupe online

discount Suncast 125 ft. Sidetracker sale Wall Mount online sale Garden Hose Reel with Guide, Dark Taupe online
discount Suncast 125 ft. Sidetracker sale Wall Mount online sale Garden Hose Reel with Guide, Dark Taupe online__after


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Customer Questions

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Q: How does the handle work on re-winding. It appears to be flush with reel instead of sticki…

A: It sticks out from the spool a little bit. Every time I was re-winding this, I thought I …

G | 7 years ago

Q: How do I keep the reel connector from dripping?

A: its not connected properly if it is dripping

Rose | 5 years ago

Q: Is it reversible? That is, can it be installed with the guide on the right side rather tha…

A: I installed mine with the guide on the left and just walked outside to look at the thing a…

Amazon Customer | 1 year ago

Q: Will be hanging on rail with spindles. How wide apart are the mounting holes?

A: I''m not really sure OF the mounting hole measurement, but if I was mounting on a spindle ,…

Steve Marrow | 1 year ago

Customer reviews

4.1 out of 54.1 out of 5
992 global ratings

Top reviews from the United States

R. W. Russell
5.0 out of 5 starsVerified Purchase
Excellent, but some precautions and maintenance required
Reviewed in the United States on July 1, 2018
I have three of these on my property, two on the wall front and back and one along a fence. They are superbly convenient, providing that you observe some installation precautions and understand that occasional maintenance will be required. First, when installing... See more
I have three of these on my property, two on the wall front and back and one along a fence. They are superbly convenient, providing that you observe some installation precautions and understand that occasional maintenance will be required.

First, when installing your hose, don''t choose one that is extra stiff and especially not one with a spring or other reinforcement at the female connector. That goes to the inner bib on the reel, and the hose must turn in a tight circle as you begin to wind it. Next, use teflon tape on the threads of the male end of the supply hose, then screw it on as tightly as you can. Do the same on the inner reel bib where the hose connects. If that supply hose leaks where it connects to the mount, you''ll have a large job on your hands to fix it. Be prepared to accept a small amount of leakage there after some usage. A minor drip is less bother than taking it all apart to repair.

When choosing your hose, pick one that''s shorter than the stated maximum for your particular Sidetracker model. Mine is rated at 125 ft., but that much 5/8 inch hose full of water is VERY heavy--you can expect it to crack the reel eventually (and one of mine did for that reason). Instead, I now use a 75 ft. hose and the reel handles it much better.

When mounting the reel base, don''t expect the supplied hardware to be adequate for all installations. Your particular job may require something more robust, or even a custom wood framework. The photo shows one of mine, on my home''s exterior stucco wall. A similar framework was required to mount the reel along my fence line. It exerts a lot of torque when you wind it, so its mounting must be very sturdy.

If the reel binds or scrapes a little in the mount as you turn it, dismount the reel (very simple) and spray the mount''s surface with WD-40 where the reel seems to make contact. Then just reinstall the reel, and you should be good to go. That''s a quick and easy fix for a common problem, and it works.

Finally, at least once a year dismount the reel and coat the o-ring at the axle hub with faucet grease, from your hardware store. Take care not to get grease in the small water openings at the hub. Then, remount the reel, and you should have friction--free performance for another year.

Suncast is very good if you need replacement parts. Find them at suncast.com, and I do best by calling them on the phone for orders. One common replacement item is the handle on the reel; easily broken if you overdo it while winding. I bought 6 at a very low price, just to keep in stock. (They seem to avoid breaking when you have the replacement in stock!)

Important operating tip: after using your hose, turn off the faucet and open your spray nozzle to release the pressure. Then rewind the hose, allowing water to drain from the nozzle. You want the hose as empty as possible when winding, to minimize the weight on the reel. You''ll also don''t want to maintain water pressure on the couplings when the hose isn''t being used--that will only make a leak very likely, as seen in some of the other reviews. And like any hose, disconnect the feeder from the faucet and drain the hose as much as possible if you have freezing temperatures outside.

With these precautions, you can expect the Sidetracker to keep your hose exceptionally neat and handy, and to perform very well over the long term. Just expect to do a little routine maintenance on it once in a while.
69 people found this helpful
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Elanor Oranges
2.0 out of 5 starsVerified Purchase
Mounting hardware is useless for "typical" application, leaks like a sieve
Reviewed in the United States on July 7, 2017
I purchased this to replace an existing, though older Suncast model that had corroded. Though the mounting holes for this one were different, this model has a straight line support that I was able to screw into an existing joist so I got a secure mounting. HOWEVER, the... See more
I purchased this to replace an existing, though older Suncast model that had corroded. Though the mounting holes for this one were different, this model has a straight line support that I was able to screw into an existing joist so I got a secure mounting. HOWEVER, the included mounting hardware is (and it states this in the instructions) FOR WOOD ONLY. If you have drywall, or stucco, or siding or anything besides just bare wooden joists, the screws provided are not long enough. I was lucky to have the old mounting hardware (4" long 5/16 screws) and that was long enough to both penetrate the drywall and the wood securely. -1 stars for crappy mounting hardware. At the very least, Suncast could have included screws long enough to bite through drywall effectively.

Securely mounted on the wall, I then installed the leader hose and the hose on the reel. I used teflon tape to ensure a good seal and avoid cross threading. So first thing, this thing doesn''t spin "freely" it acts like its rubbing on the plastic, even when empty. That made me suspicious. But I started to reel up my hose anyway. The second thing you''ll notice is that the connector for the hose on the reel is angled in such a way that if you then begin to roll the hose up tightly it will kink, and there''s nothing you can do about it. I ended up zip tying the hose to the outside of the reel and then reeling it tight to prevent this kink from occurring. -1 stars for bad design and guaranteed kink. The only way to avoid that I guess would be to use one of those fabric expanding hoses or something.

Final point, this think LEAKS like a sieve. It came installed with the lubricating grease on the o-rings, and it came with a packet for future maintenance. Though I added ALL THE GREASE once I discovered it was leaking, it still leaks. Further inspection shows that it''s actually the inner plastic part that connects to the leader hose that is leaking (not the hose connection itself, but the plastic has a crack or something). I''m on the fence whether to disassemble it and try to repair or just return it -1 stars for leaks.
16 people found this helpful
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Edinorlando
5.0 out of 5 starsVerified Purchase
This reel is perfect for me
Reviewed in the United States on July 28, 2015
The main reason I ordered this reel is to replace an identical one that I''ve used for at least eight years. I liked the way it mounted to my house and wanted to use the existing screw holes to hang the new one. The old one cracked at some point due I think from the old... See more
The main reason I ordered this reel is to replace an identical one that I''ve used for at least eight years. I liked the way it mounted to my house and wanted to use the existing screw holes to hang the new one. The old one cracked at some point due I think from the old design, age and the fact that I recently added a heavy 100 foot 3/4 inch rubber hose.
I read some other reviews before ordering where people complained that it was flimsy and leaked like crazy. Thought I''d try it anyway. It mounted just fine and I see where they have beefed up the casting exactly where my old one cracked. So far so good. After installing though it leaked like crazy and I thought, maybe those reviews were correct. I contacted Amazon and they replaced it promptly.
In the process of installing the new one, I realized that the leak was my fault and not the reel''s. Where the short hose attaches on the inside, I had cross threaded the connection and didn''t notice it during the initial installation. While it was a little trick to connect, I was embarrassed for sure since I consider myself to be fairly handy. This is a good product and I wouldn''t hesitate to recommend it to friends and family. That said, it would certainly pair better with a lighter weight hose. A hundred feet of 3/4 inch rubber hose full of water is a challenge. Rather than return the replacement, I decided to keep it and pay for it since the problem was mine, not Amazon''s or Suncast. I also hope this review clears up the misconception that the product is leaky or flimsy. Used correctly, it''s great.
29 people found this helpful
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Richard Hoff
1.0 out of 5 starsVerified Purchase
Poor Design Features
Reviewed in the United States on May 18, 2021
I purchased this model to replace an older Suncast model. Upon arrival, the box was barely being held together, no packing materials inside - just the hose reel. The base has at least 4 places for mounting to the wall, or in my case, a post. However, attaching the leader... See more
I purchased this model to replace an older Suncast model. Upon arrival, the box was barely being held together, no packing materials inside - just the hose reel. The base has at least 4 places for mounting to the wall, or in my case, a post. However, attaching the leader hose is very difficult, especially if you have larger hands - you cannot get any kind of tool inside to secure the hose. After attaching the hose, when placing it in the guide on the base, the hose immediately kinked (BTW - the hose on the older model was MUCH heavier and did not kink). The only way I could solve this issue was to mount the base upside down - no kinking. As for the hose guide on the bottom side, to me is totally useless. The hose comes onto the reel from the front, not the side, and if you don''t use your hand to guide the hose, it just bunches up on the reel. According to the manufacturer, this reel will hold 125 ft. of 5/8" hose - how? Granted, I have Flexizilla hose, but my 50'' hose barely fits on the reel.

Would I recommend this hose reel to anyone else? Only if you can''t/don''t want to spend more on a metal hose reel! As for me, I''d never buy another.
2 people found this helpful
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North Coast Joe
3.0 out of 5 starsVerified Purchase
Rather flimsy. Mediocre design
Reviewed in the United States on February 22, 2021
The concept is okay. The design is mediocre. The sturdiness is questionable. Today I just installed the one I received this weekend. I had one of theses before inside a garage, and it lasted about 15 years. I am sure it was sturdier than this one, and did not... See more
The concept is okay. The design is mediocre. The sturdiness is questionable.

Today I just installed the one I received this weekend. I had one of theses before inside a garage, and it lasted about 15 years. I am sure it was sturdier than this one, and did not come with a whole list of warnings about not using it as a hose reel. What does Suncast think the customer bought it to do? If this one, which is outside in about4-6 hours of sunlight, lasts five years I will be surprised.
Assembly is somewhat cumbersome, and the inside the reel connection leaks, though I installed the hose correctly, etc. Luckily, there is a plant underneath that will benefit from the slight leak, as I won''t use it at long intervals.
It came with a split or gash in the connector hose. Upon calling Suncast, they agreed to send me out a new one in about 10 days.
No, at best, it is poor- mediocre.
One person found this helpful
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arthur v.
1.0 out of 5 starsVerified Purchase
Don''t buy this piece of junk!
Reviewed in the United States on February 16, 2019
This so called never leak hose reel leaks right out of the box. I mounted it to the side of my house, hooked up the hose and BAM leaking. Tried reconnecting the feed hose. Retightened connections. Bam still leaking! It feels flimsy. But I thought I''d give it a try anyway.... See more
This so called never leak hose reel leaks right out of the box. I mounted it to the side of my house, hooked up the hose and BAM leaking. Tried reconnecting the feed hose. Retightened connections. Bam still leaking! It feels flimsy. But I thought I''d give it a try anyway. My mistake! I should have known better. I would also like to know if anyone actually put 125ft. Of hose on this thing. I was attempting 100ft. I just can''t imagine more than that. I wouldn''t recommend this to reel to my enemies! Total junk as far as Im concerned! Now I have to fill the holes in the side of my house.
4 people found this helpful
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cristyn
3.0 out of 5 starsVerified Purchase
This product should be made more sturdy and the leader hose needs an anti-crimping coil spring.
Reviewed in the United States on August 1, 2020
I replaced my 8-year-old Suncast reel that been literally torn apart. I would’ve preferred to purchase an all metal model but I could not find a suitable metal model. The new model altered the “leader hose” configuration that included the lack of a coil spring around the... See more
I replaced my 8-year-old Suncast reel that been literally torn apart. I would’ve preferred to purchase an all metal model but I could not find a suitable metal model. The new model altered the “leader hose” configuration that included the lack of a coil spring around the leader hose to keep the hose from crimping. I had to reuse the old leader hose because the new hose could not be installed without crimping. I would have returned this product if I was not able to use my old leader hose. I hope this lasts more than 8-years.
2 people found this helpful
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pmajor
2.0 out of 5 starsVerified Purchase
Not as good as my old one
Reviewed in the United States on August 22, 2018
I purchased this item to replace a similar Suncast hose reel that I bought 25 years ago and is cracked but not leaking and is still serviceable. The new one looks much like the old one but that’s where the similarities end. The quality has been greatly reduced. The side... See more
I purchased this item to replace a similar Suncast hose reel that I bought 25 years ago and is cracked but not leaking and is still serviceable. The new one looks much like the old one but that’s where the similarities end. The quality has been greatly reduced. The side flanges of the hose reel are very flimsy compared to the old one which were a much heavier rigid plastic. With the old one they provided a section of hose and couplers making it easy to adjust the length of hose to fit the situation were you plan to mount it. They now provide a fixed length of hose making it more difficult to mount. I wish companies would continue to make quality products instead of high price cheap junk. It will be lucky if I get 2 years out of this one
5 people found this helpful
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Top reviews from other countries

Jake Masterson
1.0 out of 5 starsVerified Purchase
come on Suncast...you''re better than this!!!
Reviewed in Canada on July 25, 2017
So disappointed. I have been a Suncast fan for years and have always believed their name stood for quality.....until now. I ordered this because I already have one and the difference in quality is HUGE!!!! Made in the USA means nothing when you produce something like this....See more
So disappointed. I have been a Suncast fan for years and have always believed their name stood for quality.....until now. I ordered this because I already have one and the difference in quality is HUGE!!!! Made in the USA means nothing when you produce something like this. Flimsy plastic and the reel (which used to be solid and well built) would flex in a strong breeze. Don''t waste your money. I''ve already arranged returning it. Thanks Amazon for at least making the return part easy. You guys are the best.
12 people found this helpful
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A.G.
2.0 out of 5 starsVerified Purchase
Very flimsy and the attachment point is in a bad spot
Reviewed in Canada on July 7, 2018
The plastic seems very flimsy. Also, it''s very challenging to attach the lead hose to the spool base, because the thread is deep inside the base and there is no way to get a wrench in to tighten the connector. Took me two or three tries to attach the lead hose so that water...See more
The plastic seems very flimsy. Also, it''s very challenging to attach the lead hose to the spool base, because the thread is deep inside the base and there is no way to get a wrench in to tighten the connector. Took me two or three tries to attach the lead hose so that water would not leak from the base. However, it works, and it''s very nice to be able to roll the hose onto the reel, compared to hanging it in loops from a hose hook. I''m not holding my breath to how long this would last, though. As I said the plastic is very flimsy, and a spool of water-filled hose is very heavy.
3 people found this helpful
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Carl2000
1.0 out of 5 starsVerified Purchase
Complete junk. You''ve been warned!
Reviewed in Canada on November 17, 2018
What junk! Spent over an hour trying to drill into studs- but the screws are too short to fit through the plastic and drywall to make a good connection. After many drill holes and finding some longer screws it was all hooked up. Finally mounted, turned it on and leaked!...See more
What junk! Spent over an hour trying to drill into studs- but the screws are too short to fit through the plastic and drywall to make a good connection. After many drill holes and finding some longer screws it was all hooked up. Finally mounted, turned it on and leaked! Took it all apart to diagnose and the issue is in the product not the connection- it was tightly screwed on properly. I knew from others'' reviews I was taking a chance. You''ve been warned!
2 people found this helpful
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Doqtur
5.0 out of 5 starsVerified Purchase
Very good affordable sidewinding hose reel
Reviewed in Canada on November 3, 2017
This was my second one. The first one lasted more than five years so for the price I really can''t complain. The second one mounted right in its place as the design has not changed. These are perfect for narrow spaces between the houses in the suburbs. I don''t think I would...See more
This was my second one. The first one lasted more than five years so for the price I really can''t complain. The second one mounted right in its place as the design has not changed. These are perfect for narrow spaces between the houses in the suburbs. I don''t think I would put more than an 80 foot hose on there though.
One person found this helpful
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Louis R.
4.0 out of 5 starsVerified Purchase
Upgrade the hardware
Reviewed in Canada on November 10, 2018
Works well. I would just recommend that you upgrade the screws and drywall anchors if drilling into drywall. The ones provided are inadequate and will instantly lift out when in use.
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discount Suncast 125 ft. Sidetracker sale Wall Mount online sale Garden Hose Reel with Guide, Dark Taupe online

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